Customer Service (Front-office) - Dutch & French Speaker [Portugal]


 

Perfiles Atención al Cliente y Soporte Técnico

De duración determinada

Porto, Portugal

Completa

Salario competitivo

  • Incorporación inmediata

¿Dónde trabajarás?

Company in the chemical sector (medical and industrial gases),
belonging to a Multinational Group located in Maia - Porto


¿Qué harás?

  • You will provide assistance via phone/mail/email from existing and new/potential customers by solving customer simple queries that impact the performance of the business
  • Ensuring that the data received from the customers is accurately and timely maintained is part of your job
- Ensure the maintenance of Master Data Management - covering Customer Master Data, Contract Management and Pricing Master
  • You will manage channel requests to the appropriate person responsible for complex requests / responsible area (sales, credit to cash, delivery, etc.)

¿A quién buscamos?

  • Minimum secondary school (High School) is required for this role
  • C2 or native level of Dutch
  • English and French level B1 (preferred)
  • SAP/ERP basic knowledge
- Previous experience in customer service (Front Office/ Order -Entry /Back Office) - preferred
  • Ability to communicate efficiently by phone and email with customers on a daily basis (handling requests, complaints etc)

¿Qué ofrecemos?

  • Competitive salary
  • Long-term contract directly with the end company
  • Health insurance
  • Hybrid model
  • Multinational and growth environment

¿Necesitas + info?

Francisco Vidal

fvidal@talentsearchpeople.com
(+34) 932 31 00 00 (Ext.123)

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