(AMK) Customer Service Officer (Part-Time) [Singapore]


 

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a permanent part-time Customer Service Officer.


Customer Service Officers are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Job responsibility:

  • Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
  • Assist in student enrolments (enquiries, assessments, registration, etc.)
  • Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
  • Record keeping
  • Establishing excellent rapport with parents, children and teachers
  • Responsible for maintaining brand standards (image and presentation, safety and hygiene)
  • Ensuring a positive and nurturing learning environment

Requirements:

  • Minimum 'N' Level
  • Training will be provided
  • Speak standard English (required)
  • Bilingualism is an advantage


Flexible working arrangement:

  • Permanent part-time
  • Min 6 months commitment
  • Min 3 working days in a week
  • Mon to Fri: 1pm to 9pm ($12 per hour)
  • Sat and Sun: 9am to 6:30pm ($15 per hour)
  • Able to start work immediately
  • Available location: (Ang Mo Kio) Jubilee Square 61 Ang Mo Kio Ave 8 #03-07 Singapore 569814

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